Custom-made items

For the best quality photo we suggest having your photo at least 1,000 x 1,000 pixels.

Orders

Orders are not shipped with any price tags, hence gift recipients don't see the cost of goods.

Unfortunately, we are unable to make any changes after you have placed your order. This is because our team processes your order right away.

Shipping and returns

Once your order has been processed you will receive a shipping confirmation with your tracking number. Please refer to the tracking page to follow your order.

We’re so sorry to hear that your item was not in perfect condition! Let’s get this fixed for you right away. Please reach out to us here. We'll take care of you!

You can return your items within 30 days for a full refund. Please refer to our refunds policy for more information here.